Renzu

1. Information We Collect

When you use Renzu's services, we collect information necessary to provide and improve our product photography services:

Contact information (name, email address, company name)
Product images and descriptions you submit
Payment information processed through secure third party payment processors (Stripe)
Usage data and service preferences
Communications between you and our team

Important: We do not use your submitted images for model training purposes.

2. How We Use Your Information

We use the information we collect to:

Provide our AI product photography services
Process your orders and payments
Communicate with you about your projects
Improve our services and develop new features
Send important service updates and notifications
Provide customer support

3. Information Sharing

We do not sell your personal information. We only share your information in the following limited circumstances:

With service providers who help us operate our business (payment processors, cloud storage, etc.)
When required by law or to protect our legal rights
With your explicit consent
In connection with a business transfer (merger, acquisition, etc.)

All third party service providers are contractually obligated to maintain the confidentiality of your information.

4. Data Security

We implement industry standard security measures to protect your information:

Encrypted data transmission using SSL/TLS
Secure cloud storage with regular backups
Limited employee access to personal information
Regular security audits and updates

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request corrections to inaccurate information
Deletion: Request deletion of your personal information (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time
Data portability: Request your data in a portable format

To exercise these rights, please contact us at contact@renzu.ai.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Account information: Until you request deletion or account closure
Project files: For the duration of our service relationship plus applicable retention periods
Payment records: As required by financial regulations
Communications: As needed for business and legal purposes

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our site
Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@renzu.ai

We will respond to your inquiry within a reasonable timeframe.