Privacy Policy

Last updated: June 26, 2026

1. Information We Collect

We collect information needed to provide Renzu's AI product image generation workflow:

  • Contact information, such as name, email, and company name.
  • Product images, product links, store pages, descriptions, and other product information you submit.
  • Generated previews, downloaded images, generation settings, and service preferences.
  • Payment information processed by secure third party payment providers.
  • Usage data, device data, analytics data, and support messages.

Important: We do not use your submitted product images for model training.

2. How We Use Information

We use collected information to:

  • Generate lifestyle image previews from your product inputs.
  • Provide clean, high-resolution downloads you choose to buy.
  • Process payments for downloaded images.
  • Provide customer support and respond to questions.
  • Improve the product experience, reliability, and safety of Renzu.
  • Send service updates, security notices, and account messages.

3. Information Sharing

We do not sell your personal information. We share information only in limited circumstances:

  • With service providers that help us run Renzu, such as cloud hosting, image generation infrastructure, analytics, customer support, and payment processors.
  • When required by law or to protect legal rights.
  • With your consent.
  • In connection with a business transfer, merger, or acquisition.

Service providers are expected to protect your information and use it only for the services they provide to Renzu.

4. Data Security

We use reasonable security measures designed to protect your information, including encrypted transmission, secure cloud storage, limited access controls, and operational safeguards.

5. Data Retention

We retain information for as long as needed to provide Renzu, support paid downloads, maintain business records, comply with legal obligations, resolve disputes, and improve service reliability.

  • Account and contact data: until deletion is requested or no longer needed.
  • Submitted product images and generated images: as needed to provide the service and support your use of Renzu.
  • Payment records: as required by financial and tax obligations.
  • Support communications: as needed for customer support and legal purposes.

6. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, export, or restrict use of your personal information. You may also unsubscribe from marketing communications at any time.

To make a privacy request, contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar technologies to operate the website, remember preferences, understand usage, and improve Renzu.

  • Essential cookies support basic website functionality.
  • Analytics tools help us understand how visitors use the site.
  • Behavior analytics, such as Microsoft Clarity when enabled, may help us understand public website interactions.
  • Privacy-friendly analytics, such as Plausible when enabled, may help us measure aggregate site performance.

You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. Children's Privacy

Renzu is not intended for individuals under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We use appropriate safeguards where required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy as Renzu evolves or legal requirements change. The updated date above shows when the policy was last revised.

11. Contact Us

Questions or requests about this Privacy Policy can be sent to [email protected].